Terms and Conditions


These General Terms and Conditions (GTC) are an integral part of the contract which comes into being through the purchase of tickets via the website of the DISGUSTING FOOD MUSEUM BERLIN (https://disgustingfoodmuseum.berlin) and regulate the legal relationship between the holder of a ticket (visitor) and philoscience gGmbH, represented by the managing director Michael Bauer, as the legal sponsor of the DISGUSTING FOOD MUSEUM BERLIN (hereinafter referred to as the organiser).

The address of the organiser’s registered office is Spittlertorgraben 39, 90429 Nuremberg. Address of the DISGUSTING FOOD MUSEUM BERLIN is Schützenstraße 70, 10117 Berlin.


The Organiser sells tickets that entitle the holder to receive tickets for visiting the exhibition or an event organised by the Organiser. The tickets are provided in cooperation with a ticketing service provider, Regiondo GmbH, Mühldorfstrasse 8 in 81671 Munich, in electronic form (PDF, eTicket) to an e-mail address of the purchaser. Buyers must themselves ensure that the e-mail address they provide when purchasing is correct, that the receipt of e-mails is technically guaranteed and, in particular, that it is not prevented by spam filters.

Conclusion of contract

The tickets intended for purchase are placed in an electronic “shopping basket”. The offer to conclude a contract is made by a buyer once he/she has clicked on the “Checkout” field in the booking/ticketing module. The purchase contract is concluded when a purchase confirmation or the ticket is sent by e-mail.

Prices, payment and shipping

The organiser publishes the valid ticket prices on the website. The applicable statutory value added tax is included in the price.

After calling up the “Checkout” page and entering personal data as well as payment and visitor contact details, all order details are finally displayed again on the order overview page.

The total price of the order including all fees is due for payment immediately upon conclusion of the contract. Payment is possible by credit card or immediate bank transfer. After clicking on the button “Buy Now” the buyer is asked to either provide his/her credit card details or account details for a Sepa direct debit in order to execute the payment in a secure way or is directed to the site of a payment service provider (Klarna, Giropay, iDeal) for secure payment.

Buyers must print out tickets themselves or present them on a suitable terminal for admission. Tickets will not be sent by post by the organiser. The organiser accepts no liability for loss, theft or misuse of tickets.

Tickets will be handed over at the reception desk of the Museum after full payment has been received, upon presentation of the ticket(s) and any necessary proof of entitlement to a reduced-price ticket. A ticket is validated and cancelled beforehand by scanning the barcode printed on the ticket at the entrance to the gate. Each ticket is valid for a single visit and expires after leaving the exhibition. Tickets must be kept for the entire duration of the visit and must be presented at any time on request. Visitors who do not have a ticket may be asked to leave the exhibition.

Purchased tickets may not be resold for commercial and business purposes without the prior consent of the organiser.

The organiser reserves the right to take legal action in case of violation.

Right of withdrawal and cancellation

A right of revocation does not exist according to § 312 g para. 2 no. 9 BGB for contracts in connection with leisure activities if the contract provides for a specific date or period of time for the provision of the service.

However, the organiser offers purchasers the possibility of cancelling tickets. Cancellation is deemed to be in good time if it is received by the Organiser by e-mail at least three working days before the date for which the ticket was purchased. Cancellation notices must be sent to the e-mail address . If the cancellation is received in good time, an equivalent voucher will be issued. There are no cancellation fees.

No liability shall be assumed for cancellation of an event due to force majeure or other circumstances for which the organiser is not responsible. Postponement of the dates of public events or group tours by up to 30 minutes compared to the offer does not entitle the organiser to reduce the fee.

If a visitor is banned from the premises due to a violation of the rules of use, there is no entitlement to a refund of the price for the respective product (admission ticket or event ticket).

The organiser reserves the right to close the museum at any time and without notice. In such cases, the ticket price will be refunded to the purchaser(s) in the form of a voucher of equal value. Any further claims are expressly excluded.

Programme changes

Programme changes may occur during events. The organiser will make every effort to find suitable replacements in the event that individual speakers, artists, discussion participants cancel. Visitors have no claims for cancellation of individual artists or other programme changes.

Carriage of animal

It is not permitted to bring animals into the DISGUSTING FOOD MUSEUM BERLIN. Excluded are guide dogs and guide dogs with appropriate proof.

Liability of the organiser

The contractual and legal liability of the organiser for damages of any kind is excluded. This exclusion does not apply to damages caused by the organiser with intent or gross negligence. In cases of simple negligence on the part of the organiser, the exclusion shall not apply to damages resulting from injury to life, body or health, nor to the simple negligent breach of essential contractual obligations by the organiser. Essential contractual obligations are all obligations whose fulfilment is essential for the proper execution of the contract and on whose compliance the visitor regularly relies and may rely.

In cases of simple negligent violation of essential contractual obligations, the liability of the Organiser – with the exception of damage to life, body or health – is limited to the damage typical for the contract and foreseeable by the Organiser at the time of conclusion of the contract or commission of the breach of duty. In this respect, the organiser’s liability for damages is excluded, which are exclusively attributable to the visitor’s area of risk. The above exclusions and limitations of liability also apply to the liability of the organiser, its organs, employees and vicarious agents as well as the personal liability of the organiser’s organs, employees and vicarious agents.

Image and sound recordings

Image and/or sound recordings are generally permitted for private use by visitors.

Contract language, contract text storage

Contract language is German.

The full text of the contract will not be saved by the organiser. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser’s print function. After receipt of the order by the Organiser, the order data will be sent to you again by e-mail.

In the case of requests for quotations outside the online shopping basket system, you will receive all contract data in text form as part of a binding offer, e.g. by e-mail, which you can print out or save electronically.

Choice of law, place of performance, place of jurisdiction

German law applies. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state of the consumer’s habitual residence is not withdrawn (principle of favourability).

The place of performance for all services arising from the business relations with us as well as the place of jurisdiction is the address of the DISGUSTING FOOD MUSEUM BERLIN. The place of jurisdiction is the organiser’s registered office if the purchaser is not a consumer but a businessman/businesswoman, a legal entity under public law or a special fund under public law. The same shall apply if the buyer(s) do not have a general place of jurisdiction in Germany or the EU or if the place of residence or habitual abode is unknown at the time the action is brought. This shall not affect the right to also call upon the court at another legal place of jurisdiction.

The provisions of the UN Sales Convention shall not apply.

Data protection

The personal data provided by the buyer or participant will be collected, processed and used in an automated procedure to the extent necessary for the execution of the contract, in compliance with data protection law. Further details are regulated by the data protection declaration of the organiser.

Alternative dispute resolution for consumers

If the purchaser is a consumer and has purchased the ticket online, the organiser points out that from 15.02.2016 the European Commission will provide a platform for online dispute resolution at the Internet address http://ec.europa.eu/odr. The e-mail address of the organiser is: .

If the purchaser has not purchased the ticket online, the organiser points out that it is not prepared to take part in dispute resolution proceedings under the Consumer Dispute Resolution Act.

A consumer is any natural person who purchases a ticket for purposes that are predominantly not related to his/her commercial or self-employed professional activities.

Final provisions

Should any provision of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.

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